VOYAGE D’YTSARA LOYALTY PROGRAM FAQs

By joining the Voyage d’Ytsara loyalty program, you’ll enjoy amazing rewards and exclusive perks.

In order to sign up for Voyage d’Ytsara, you must have a Ytsara account. If you do not have an account, you can create one by providing your name, email address, and creating a password. Once you have an account, you can join the Voyage d’Ytsara loyalty program by signing up by clicking on  this link   and following the prompts to register.

There is no cost to join Voyage d’Ytsara.

The Voyage d’Ytsara loyalty program is available to individuals who are at least 18 years of age or older and who provide and maintain a valid email address.

By becoming a Voyage d’Ytsara loyalty member, you agree that you have read, understood and agree to be bound by the Program’s Terms & Conditons of Participation and by the terms of our Privacy Policy and by any changes or modifications we may make.

Please refer to the Voyage d’Ytsara Loyalty Program Terms & Conditions of Participation for the full list of program terms.

Voyage d’Ytsara is a loyalty program that rewards customers for purchasing Ytsara products and participating in certain brand experiences. It is a tier-based program determined by the number of points a member has earned within a single year on eligible purchases and through qualifying activities, beginning on the date when you enroll. There are 3 tiers with associated benefits:
• Tier 1, Ylém            Up to 249 points
• Tier 2, Yvresse      249 – 499 points
• Tier 3, Ycône          500 + points

When you join, you’ll automatically be placed in Tier 1 (Ylèm) and be eligible for all the benefits Tier 1 members receive. If you earn at least 249 points in your first year, you’ll be automatically moved up to Tier 2 (Yvresse). If you earn 500 points or more in your first year, you’ll qualify for Tier 3 (Ycône).

Your status in a particular tier is good for the year in which you qualify for that tier and the following full year. After that, you’ll need to earn enough points to qualify for that tier each year.

The higher the tier, the better the benefits.

As a member, you earn points that determine your points benefits plus tier levels and tier benefits.

Points Benefits: Please login to your Voyage d’Ytsara account to see the latest reward offerings. Reward offerings are subject to availability and must be redeemed with a purchase www.ytsara.com. These rewards are based on the total number of points you have accumulated in a single year as listed below. You may redeem several rewards per transaction on www.ytsara.com based on your earned points. You must redeem your available points prior to your anniversary date, or the available rewards will expire. On your anniversary date, your points reset to zero (0) and you start accumulating new points and earning new rewards.

Tier Benefits: Certain benefits are based on tier level achieved and you are eligible for these benefits while you are in that tier regardless of the number of points you currently have. Tier benefits can only be redeemed on www.ytsara.com.

 

TIER 1

Ylèm: up to 249 points

  • Complimentary standard shipping* for purchases above 49 euro (or equivalent in your currency)
  • Birthday Gift (with purchase, valid once per year)**
  • One complimentary checkout sample with every order
  • Redeem your points to plant trees (Please refer to quetion ‘How do you plant trees for me?’)

 

TIER 2

Yvresse: 250–499 points

  • Access to Reward collection featuring full-size products
  • Complimentary standard shipping*
  • Deluxe Birthday Gift (with purchase, valid once per year)**
  • One complimentary checkout sample with every order
  • Redeem your points to plant trees (Please refer to quetion ‘How do you plant trees for me?’)

 

TIER 3

Ycône: 500 points & above

  • Access to Exclusive Reward collection featuring full-size products
  • Anniversary gift coupon receive 50% off on your favorite serum
  • Complimentary standard shipping*
  • Luxury Birthday Gift (with purchase, valid once per year)**
  • One complimentary checkout sample with every order
  • Redeem your points to plant trees (Please refer to quetion ‘How do you plant trees for me?’)

 

*Birthday Gifts improve with each Tier. No two gifts can be obtained during the same year, therefore, if Birthday Gift was already redeemed while in Tier 1, an upgrade to Tier 2 during the same year does not grant eligibility for a Deluxe Birthday Gift. You must redeem your Birthday Gift within thirty (30) days of your birthday, otherwise the offer will expire.

To earn points*, you must be enrolled in Voyage d’Ytsara at the date of purchase. If you are not a member of Voyage d’Ytsara at the time of purchase you will not receive points, Voyage d’Ytsara members receive points for every amount spent on eligible purchases on www.ytsara.com   Eligible purchases include regular priced merchandise and exclude, sales tax, state fees, discounts, shipping and delivery charges, and/or other excluded charges specified by us from time-to-time.

In addition to these purchases, here are more ways to earn points

  • Achievement on the website: 1 point
  • Follow on Instagram ytsaraskincare: 3 points
  • Post a photo of an Ytsara product on Instagram: 5 points**
  • Like Ytsara on FB: 3 points
  • Creation of a self-love board on Pinterest: 10 points***
  • Refer to a friend: 15 points

 

*All points are pending until your order ships, at which time they are added to your account and may be redeemed for rewards. It may take up to 24-48 hours from the time your order ships for points to appear in your account.

**With #ytsara #ytsaraskincare #selflovewithYtsara

*** Points eligible only if title is selflovewithYtsara, using pins featuring Ytsara logo or product pictures. Board is public. Limited to 2 boards per year per member

Points will be added to your account once your order ships. It may take up to 24-48 hours from the time your order ships for points to appear in your account.

When you redeem your points for product rewards, the available points in your account will decrease based on the amount of points you redeemed.

Points are valid for one year from your Voyage d’Ytsara anniversary date. On your anniversary date each year, your points reset to zero (0) and you start accumulating new points.

On your anniversary date, even though your points reset to zero (0), your tier status is determined by the number of points accumulated in the prior year.

This is the anniversary of the date when you enrolled in the Voyage d’Ytsara loyalty program and occurs on a 12-month cycle. For example, if you joined Voyage d’Ytsara on December 1st 2020, your anniversary date would be December 1st, 2021, and every December 1st of each year following.

Your anniversary date is shown in your Voyage d’Ytsara loyalty account page.

In year one of your Voyage d’Ytsara membership, your tier status is determined by the points you accumulate during that first year. After year one on your anniversary date, your points reset to zero, and you can start earning points benefits again. While your points decrease when you redeem them for points benefits and reset each year on your anniversary date, your initial tier status for the year is determined by the points you accumulated during the prior year of membership, and you are eligible for those tier benefits regardless of the number of points you have.

You can check your Voyage d’Ytsara account status by visiting your account online at www.ytsara.com where you can track your current points, level and available benefits. All points are pending until your order ships, at which time they are added to your account and may be redeemed for rewards. It may take up to 24-48 hours from the time your order ships for points to appear in your account.

It may take up to 24-48 hours from the time your order ships for points to appear in your account.

Any product that is returned or any order that is cancelled will reverse the points you received from that purchase. Your level (Ylèm, Yvresse, Ycône) will remain the same.
If it is found that an order is obtained through fraudulent or other activity that violates the Terms & Condition of Participation of Voyage d’Ytsara those points and your tier status, if applicable, will also be reversed.

Your Voyage d’Ytsara offers and rewards can be redeemed on www.ytsara.com  at checkout with your purchase. You will find your eligible offers and rewards (with offer codes if applicable) listed in your personal account. You may redeem several rewards per transaction on www.ytsara.com  based on your earned points.

Rewards can only be redeemed when making a purchase on www.ytsara.com  except for special online events, You must be logged in to your Voyage d’Ytsara account to use your benefits.

We have a dream: plant millions of trees to make our planet greener and healthier. For that we have partenered with OneTreePlanted  www.onetreeplanted.org . So as soon as you have earned 50 points or more you are eligible to redeem some or all of those points to plant trees. Please login to your Voyage d’Ytsara account to see the our Forest Gallery on www.ytsara.com. Once planted, you will receive a certificate of the Planted Tree(s).

During the month of your birthday, you can redeem your Birthday Gift on www.ytsara.com  with a purchase and by providing your offer code, which will be visible within your account profile if you have provided your birth date. You must be logged into your Voyage d’Ytsara account to redeem your birthday gift. You must redeem your Birthday Gift within thirty (30) days of your birthday, otherwise the offer will expire. There is a limit of one Birthday Gift per member per year, and Birthday Gifts cannot be transferred, delayed, exchanged or returned.

Starting at 250 points, you are eligible to redeem some or all of those points for a Free Full-Size product with any purchase at www.ytsara.com  You may redeem several rewards per transaction on www.ytsara.com based on your earned points. Please login to your Voyage d’Ytsara account to see the latest reward offerings and make a redemption. To redeem your points, log into your Voyage d’Ytsara account and choose any of the eligible products on your loyalty account page and add it to your bag. If you do not redeem your available points before your anniversary date, your points will expire. Product rewards are subject to availability and cannot be exchanged or returned for points, another product or a monetary refund.

When you reach Ycône, 500 points, and during the month of your anniversary (day and month at which you joined the program) you are eligible to a 50% coupon of your favourite serum with any purchase at www.ytsara.com.You must be logged into your Voyage d’Ytsara account to redeem your Anniversary Coupon. You must redeem your Anniversary Coupon within thirty (30) days of your anniversary day and month in joining Voyage d’Ytsara Program, otherwise the offer will expire. There is a limit of one Anniversary Coupon per member per year, and Anniversary Coupons cannot be transferred, delayed, exchanged or returned.

Standard Shipping on www.ytsara.com is offered to all members for purchases above equivalent to 49$ in your currency. Some countries may not be eligible for this benefit

No. Products received as a reward (e.g., birthday gifts, free full-size products, etc.) cannot be returned or exchanged for money or any other products or points.

Yes. Points expire on your anniversary date, at which time they reset to zero (0). You must redeem your available points before your anniversary date, or your eligible points benefits and product rewards will expire on your anniversary date each year.

Tier benefits are valid for as long as you are in a specific tier. If you move down a tier, your benefits change accordingly.

After year one on your anniversary date, your points reset to zero (0), and you can start earning points again. While your points reset each year on your anniversary date, your tier status is determined by your points earned in each prior year of membership. Your status in a particular tier is good for the year in which you qualify for that tier and the following full year. After that, you’ll need to earn enough points to qualify for that tier each year. For example, if you qualify for Tier 2 (Yvresse), during your first year, you’ll maintain Yvresse status during your second year. But, if you earn less than 500 points on eligible purchases during your second year, you’ll drop back down to Tier 1, Ylèm status on your second anniversary date.

Yes. You must log-in to your Voyage d’Ytsara account and make a purchase within 24 months to remain an active member. Membership will expire if a member is inactive for a period of 24 months or more.

Yes. We may, in our sole discretion, cancel, modify, restrict or terminate the Voyage d’Ytsara or any aspect or feature of this loyalty program at any time without prior notice, even though such changes may affect the value of points and benefits already accumulated or earned and/or the ability to redeem accumulated points and benefits.

Ytsara in its sole discretion, can terminate any member for any reason including, but not limited to, any failure to comply with the Voyage d’Ytsara Terms & Conditions and/or our website Terms & Conditions.

If your membership is terminated or expires, points and benefits in your account will automatically terminate.

If you decide you no longer want to be a part of Voyage d’Ytsara, you can opt-out by contacting [email protected]

You can update your information by visiting your account online at www.ytsara.com. You have the right to access your personal information and the right to correct and/or update your personal information within your account. For more information, see the Voyage d’Ytsara Terms & Conditions and Ytsara Privacy Policy.

You can reset your password on [email protected] by selecting ‘Forgot My Password’ at the login page.

No. Neither accounts nor Voyage d’Ytsara points and benefits may be shared or combined. Only the member paying for the products may accumulate points and benefits.

No. Points and benefits earned through Voyage d’Ytsara have no cash value, are non-transferable, and you have no property rights in the points and benefits. Products received as a Voyage d’Ytsara reward cannot be returned or exchanged for money or any other products or points.

Yes. We reserve the right to change, without notice, Voyage d’Ytsara benefits, how you achieve each Voyage d’Ytsara tier, how you earn points and how we evaluate and reward your eligible purchases and/or other Voyage d’Ytsara activity.

We reserve the right to place limits on the number of purchases or activities that are eligible for Voyage d’Ytsara and/or for points and benefits, in any given time period or for the duration of Voyage d’Ytsara, and/or any combination thereof.

We reserve the right to place limits on the number or types of benefits you may receive or earn in any given tier or at any given point level, in a given time period or for the duration of Voyage d’Ytsara, and/or any combination thereof.

You can opt out of receiving Ytsara emails or Voyage d’Ytsara Loyalty Account emails at any time by clicking on the link at the bottom of each email communication. Please see our Privacy Policy for more information on managing your email preferences. Ytsara emails provide you with news on the latest looks, launches, tips, trends, offers and more. If you opt-out of Voyage d’Ytsara Loyalty Account related emails, you will no longer receive emails regarding your Voyage d’Ytsara status or the program benefits or rewards that may be available to you.

From the Middle English, is the matter that was before the universe appeared.

From the French ivresse, an euphoric state induced by strong emotions.

From the French icône, a very famous person representing a way of life.

Still have questions? Please contact [email protected]